go deploy - Support

Welcome to the go deploy support center

System Updates

Platform Status

All systems are online and functional.

AI Foundry update
The AI Foundry updates Microsoft pushed out created major service and functionality issues for Learn / ILT content across the AI Fundamentals and AI Engineer curricula, in many cases to the point where they're basically broken.
All AI-xxx and AI-xxxx courses are impacted.

Microsoft are currently working to resolve this issue.

Topics

  1. Getting started
    1. Registering for our platform
    2. How do I redeem my course codes?
    3. Using the lab environment
  2. Instructor
    1. Shadowing students
    2. Azure passes for instructors
    3. Changes to DP-203
    Show 1 more
  3. Connectivity
    1. Connectivity requirements
    2. Connectivity issues
    3. Slow virtual machines
  4. Orders & administration
    1. Changing your password
    2. Placing an order on Marketplace
    3. Delete your account
  5. Dynamics 365
    1. Dynamics 365 - New tenant solution
  6. FAQs
    1. How can I check the quality of my connection to the lab?
    2. How can I fix internet connectivity issues in a lab?
    3. How can I fix connectivity issues?
    Show 9 more

Suggested forms

  • Technical support in go deploy Support

    Need help with your Lab environment / Virtual Machines? Select this form to request assistance.

  • MCT access request in go deploy Support

    Send us your MCT information to request MCT access privileges on your go deploy account

  • Licensing and billing questions in go deploy Support

    Choose this if you have questions about licensing or billing.

  • Suggest improvement in go deploy Support

    See a place where we can do better? We're all ears.

Powered by Jira Service Management
{"xsrfToken":"fd6af84152eea61f13b0237f36019ce39ceca03f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/aa6a0861-1eac-4620-8119-0929eb860d9d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDBhZGVhZi0xNmQxLTRjNWUtOGQ5Ny0xMWJmMjllOWU3NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFhNmEwODYxLTFlYWMtNDYyMC04MTE5LTA5MjllYjg2MGQ5ZCI6WyJyZWFkIl19LCJleHAiOjE3NDk1ODU1MjMsIm5iZiI6MTc0OTU4NDkyM30.fCHhEKzvT7CcJrqIFcpXoEp7n5UvJKcnvWdXRVTLUEs&client=b00adeaf-16d1-4c5e-8d97-11bf29e9e76b&mode=fit","logoId":"aa6a0861-1eac-4620-8119-0929eb860d9d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the go deploy support center","sharedPortalName":"go deploy - Support","userInitialAnnouncementHeader":"System Updates","userInitialAnnouncementMessageWiki":"<p><b>Platform Status</b></p>\n<p>All systems are online and functional.</p>\n<p><b>AI Foundry update</b><br> The AI Foundry updates Microsoft pushed out created major service and functionality issues for Learn / ILT content across the AI Fundamentals and AI Engineer curricula, in many cases to the point where they're basically broken.<br> All AI-xxx and AI-xxxx courses are impacted.</p>\n<p>Microsoft are currently working to resolve this issue.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the go deploy support center","sharedPortalName":"go deploy - Support","announcementHeader":"System Updates","announcementMessage":"*Platform Status*\n\nAll systems are online and functional.\n\n*AI Foundry update*\nThe AI Foundry updates Microsoft pushed out created major service and functionality issues for Learn / ILT content across the AI Fundamentals and AI Engineer curricula, in many cases to the point where they're basically broken.\nAll AI-xxx and AI-xxxx courses are impacted.\n\nMicrosoft are currently working to resolve this issue.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#14233c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f6d54ce7-038d-4742-a22c-714d67ad3b9a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDBhZGVhZi0xNmQxLTRjNWUtOGQ5Ny0xMWJmMjllOWU3NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY2ZDU0Y2U3LTAzOGQtNDc0Mi1hMjJjLTcxNGQ2N2FkM2I5YSI6WyJyZWFkIl19LCJleHAiOjE3NDk1ODU1MjMsIm5iZiI6MTc0OTU4NDkyM30.epdxwUDrMbxYhHXOwA5I1KK-mgZSnGU3rJXJhQOzT9Y&client=b00adeaf-16d1-4c5e-8d97-11bf29e9e76b&height=300&mode=fit","bannerMediaApiFileId":"f6d54ce7-038d-4742-a22c-714d67ad3b9a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=godeploy","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fd6af84152eea61f13b0237f36019ce39ceca03f_lout","baseUrl":"https://lab.support.godeploy.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://godeploy.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b00adeaf-16d1-4c5e-8d97-11bf29e9e76b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"19f892ddf0be4854939bfb462531ddf4","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}