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go deploy - Support

Welcome to the go deploy support center

System Updates

Platform Status

All systems are online and functional.

Topics

  1. Getting started
    1. Registering For Your go deploy LMS Account
    2. Redeeming Your Labs Using a Course Codes
    3. Launching Lab
  2. Instructor
    1. How to Create a Class within go deploy's Instructor Portal
    2. How to Purchase Labs from the go deploy Marketplace
    3. Instructor's Portal Dashboard
    Show 2 more
  3. Connectivity
    1. Connectivity requirements
    2. Testing connectivity with the Demo lab
    3. Device Compatibility
    Show 2 more
  4. Lab Environment
    1. Understanding the Lab Environment
    2. Resuming A Saved Lab
    3. Exit/Terminate Options
    Show 5 more
  5. Self-service Onboarding
    1. Becoming a TSP
    2. Access denied
    3. How can I Register
  6. Marketplace
    1. How to Register on the Marketplace
    2. How to Purchase Labs from the go deploy Marketplace
  7. M365 Tenants
    1. Microsoft 365 Trial Tenants
    2. Microsoft 365 Lab Save Periods
    3. Accessing Labs After Tenant Expiration
  8. Cloudshare
    1. What is Cloudshare
    2. Managing Cloudshare Course Access Period
    3. Cloudshare Launch Limits
    Show 1 more
  9. Organization Admins
    1. Accepting a Invite from a Business Unit
    2. Managing Instructor Classes via The Marketplace
    3. Managing Instructor Groups via The Marketplace
    Show 6 more
  10. Instructor Portal
    1. Instructor's Portal Dashboard
    2. How to Create a Class within go deploy's Instructor Portal
    3. How to send out Instructor invites within the go deploy platform - A Step-by-Step Guide
    Show 2 more
  11. MCTs
    1. Accessing MOC Labs for Microsoft Certified Trainers (MCTs)
    2. go deploy MCT Access Terms and Conditions
  12. Custom Labs
    1. Custom Lab Request Form Guide
    2. I Want to Create a Custom Lab
    3. Lab Guide Editor Role
  13. LTI
    1. go deploy LTI 1.3 Tool Configuration
    2. go deploy LTI Tool Registration
  14. FAQ
    1. Error: "Tenant Expired" in Lab
    2. Error: "Unable to connect" When Enabling Enhanced Mode
    3. Error: "Access Denied" on the Marketplace
    Show 5 more

Suggested forms

  • Technical support in go deploy Support

    Need help with your Lab environment / Virtual Machines? Select this form to request assistance.

  • MCT access request in go deploy Support

    Send us your MCT information to request MCT access privileges on your go deploy account

  • Licensing and billing questions in go deploy Support

    Choose this if you have questions about licensing or billing.

  • AWS Authorized Instructor access request in go deploy Support

    Access our AWS labs and instructor area by providing us with a link to your AWS Credly badge link

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