{"xsrfToken":"3082f26f494e60831a1fb6e3ecc59ee72ae119c8_lout","branding":{"id":"10","key":"gds","name":"go deploy Support","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/aa6a0861-1eac-4620-8119-0929eb860d9d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDBhZGVhZi0xNmQxLTRjNWUtOGQ5Ny0xMWJmMjllOWU3NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFhNmEwODYxLTFlYWMtNDYyMC04MTE5LTA5MjllYjg2MGQ5ZCI6WyJyZWFkIl19LCJleHAiOjE3NDQxMDQ2NDgsIm5iZiI6MTc0NDEwNDA0OH0.8g9du2DMC9Y21YKeYm5eBTULyCNJy_0fmcZvmoptSHo&client=b00adeaf-16d1-4c5e-8d97-11bf29e9e76b&mode=fit","logoId":"aa6a0861-1eac-4620-8119-0929eb860d9d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the go deploy support center","sharedPortalName":"go deploy - Support","userInitialAnnouncementHeader":"System Updates","userInitialAnnouncementMessageWiki":"<p><b>Update 29/1/2025</b></p>\n<p>The LMS is online and functional in all regions.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the go deploy support center","sharedPortalName":"go deploy - Support","announcementHeader":"System Updates","announcementMessage":"*Update 29/1/2025*\n\nThe LMS is online and functional in all regions.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#14233c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f6d54ce7-038d-4742-a22c-714d67ad3b9a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDBhZGVhZi0xNmQxLTRjNWUtOGQ5Ny0xMWJmMjllOWU3NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY2ZDU0Y2U3LTAzOGQtNDc0Mi1hMjJjLTcxNGQ2N2FkM2I5YSI6WyJyZWFkIl19LCJleHAiOjE3NDQxMDQ2NDgsIm5iZiI6MTc0NDEwNDA0OH0.FHb_qiJrA2iqAp0H2ojSNPZkQX5xJGQw2Oa7xI32c80&client=b00adeaf-16d1-4c5e-8d97-11bf29e9e76b&height=300&mode=fit","bannerMediaApiFileId":"f6d54ce7-038d-4742-a22c-714d67ad3b9a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"gds","projectId":10062,"serviceDeskId":10,"name":"go deploy Support","description":"<p>Welcome! You can raise a request for go deploy Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"94","name":"AWS Authorized Instructor access request","descriptionHtml":"","callToAction":"AWS Authorized Instructor access request","introHtml":"<p>Access our AWS labs and instructor area by providing us with a link to your AWS Credly badge link</p>","icon":10573,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[23],"key":""},{"id":"85","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[21],"key":""},{"id":"92","name":"MCT access request","descriptionHtml":"","callToAction":"MCT access request","introHtml":"<p>Send us your MCT information to request MCT access privileges on your go deploy account</p>","icon":10572,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10572","groups":[23],"key":""},{"id":"86","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[21],"key":""},{"id":"91","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[21],"key":""},{"id":"84","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help with your Lab environment / Virtual Machines? Select this form to request assistance.</p>","icon":10520,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[21],"key":""},{"id":"93","name":"CyberFIrst Instructor access request","descriptionHtml":"","callToAction":"CyberFIrst Instructor access request","introHtml":"","icon":10550,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"88","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://lab.support.godeploy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"General"},{"id":23,"name":"Instructors"}],"orderMapping":{"22":[93],"23":[92,94],"21":[84,91,86,85]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9eac128c-07f2-3a6f-9223-a4c0ef847e6e","appLinkName":"","appLinkUrl":"","spaceKey":"GDSV","spaceName":"go deploy support V2","spaceUrl":"","isServer":false},"labels":[],"projectKey":"GDS","serviceDeskId":10,"kbLinkDomainURLs":["https://godeploy.atlassian.net","https://lab.support.godeploy.com"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GDS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDBhZGVhZi0xNmQxLTRjNWUtOGQ5Ny0xMWJmMjllOWU3NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDQxMDUyNDgsIm5iZiI6MTc0NDEwNDA0OH0.0weFCBP7zb75Yf41FiW2lyQ9lGac4kwyHdT7K9kTNOo","targetCollection":"upload-project-10062","endpointUrl":"https://api.media.atlassian.com","clientId":"b00adeaf-16d1-4c5e-8d97-11bf29e9e76b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"go deploy - Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://godeploy.atlassian.net/wiki","kbLinkDomainURLs":["https://godeploy.atlassian.net","https://lab.support.godeploy.com"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/10?xdm_e=https%3A%2F%2Flab.support.godeploy.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIwNDlhZjFkMjYyYmU4ZWY2NjMwYmQwY2JkNjk1Njk3YzVmMWE4MjZlNDQ1ZTM5YmQ1ZDE5YmJhN2Y1NGFlYzBjIiwiaXNzIjoiOWZkN2FmNmQtNGMxNy0zMDZiLWEwNDQtZjRlMzhiYmU3NDA0IiwiY29udGV4dCI6e30sImV4cCI6MTc0NDEwNDk0OCwiaWF0IjoxNzQ0MTA0MDQ4fQ.mgQbX5npqMxjnH7UHGX7w_ks65Dtc_3cZB4jDMkH5Bk\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjlmZDdhZjZkLTRjMTctMzA2Yi1hMDQ0LWY0ZTM4YmJlNzQwNCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZ29kZXBsb3kuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbGFiLnN1cHBvcnQuZ29kZXBsb3kuY29tIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJHRFMiLCJpZCI6IjEwMDYyIn19fSwiZXhwIjoxNzQ0MTA0OTQ4LCJpYXQiOjE3NDQxMDQwNDh9.yHqc9V_o7tDbkQxctF5eymthpZ-YzHkp34580vx4lPQ\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://godeploy.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://lab.support.godeploy.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"GDS\\\",\\\"id\\\":\\\"10062\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"GDS\\\",\\\"project.id\\\":\\\"10062\\\",\\\"servicedesk.serviceDeskId\\\":\\\"10\\\"}\",\n \"timeZone\":\"Etc/GMT\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://lab.support.godeploy.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}